Our Clients' Success Stories

If what you need is someone who just comes in and fixes stuff when it breaks, there are lots of companies who will do that.

Grant McGregor works differently, as a partner. Over the last ten years they've supported us strategically, in procurement, future-proofing, and user education. I would never have understood how crucial a partnership relationship is between a small organisation and its IT service provider if I hadn't worked with them.

I would definitely go through Grant McGregor instead of trying to do it alone. They make Cyber Essentials efficient, straightforward and stress-free. They answer the technical questions we wouldn't have known ourselves. It's been five-star support.

With Grant McGregor we're extremely confident our systems and data are protected. The enhanced security (monitoring, phishing tests, training) and auto-elevate for our engineers just work.

They made Cyber Essentials Plus straightforward, and continuous monitoring means renewals aren't a last-minute rush.

They keep us right, proactively flag what matters and deliver on time. The pandemic was the real test: we moved to home working smoothly, proving the setup is robust.

We've had Grant McGregor support our IT aspects of our company for several years and the service has delivered more than we expected.  Not only do they continuously monitor our IT security, but they advise on our planned IT upgrades and answer any IT related questions quickly.  They've been especially responsive for our preparing for and attaining the Cyber Essentials security certification, giving us much greater peace of mind and confidence in the IT system that underpins our business.

Cyber Essentials felt like something for bigger companies at first. What was a daunting and complicated task became clear and manageable. Grant McGregor showed us how to interpret the questions for our setup, helped document what we already did, and turned it into the right evidence. Each year they're quick to tell us what to pay attention to, the big changes, so renewals are straightforward.

We were previously using another email security solution which required a fair amount of daily input from IT on the management side of things and wasn’t a service we had a lot of confidence in given how critical the service is to business operation. The new Email Security managed IT service we have from Grant McGregor has proven to be excellent – it’s reduced the IT management time to an absolute minimum and has given us absolute confidence that our email delivery is about as safe as it’s possible to be.

Positives: Professionalism, Quality, Responsiveness, Value for Money - We are more than happy to recommend Grant McGregor. They are a fantastic team to work with and have always been extremely helpful, responding very quickly to resolve our IT issues. Downtime is a word we do not use anymore and that is thanks to the full IT Services team at Grant McGregor. Thank you.

The financial savings we’ve made are certainly important, but they aren’t the biggest or decisive factor in why we’re happy to have made this switch. We are now benefitting from Grant McGregor’s expert knowledge, more secure IT, up-to-date IT systems and all their ongoing advice about the latest technology and information – and we’re getting a much better service too!

Always happy to help and support, no matter what the issue is. Friendly service always. Experts in what they do. Awesome team.

We’d been with the same one-man IT provider for 15 years, but our growth was being held back by his IT support and his skills. Yet we still suffered from the fear of change (better the devil you know?), fear of the unknown, fear of losing the personal service being with a ‘one man band’ type IT provider offers and the fear of becoming ‘just another client’ for a larger IT firm. Once we made the decision to switch IT Provider, our fears disappeared. We're totally confident in Grant McGregor and they handle all our IT issues and developments... if only we'd addressed this sooner!

From the outset, we agreed a transparent pricing structure which provided us with an upgrade in IT support and expertise, and whilst we’ve paid a premium for this, there are no hidden extras.  Grant McGregor always exceeds expectations and deal with any query (no matter how seemingly ridiculous – and there have probably been a few in our time) in a quick and sympathetic manner giving real value-for-money.  I’d have no hesitation in recommending Grant McGregor and look forward to many more years of much valued and appreciated IT support from them.