---
title: Microsoft Teams Phone System | Cloud-Based Business Calling
description: Turn Microsoft Teams into a complete phone system with secure, cloud-based calling, simple setup and UK-based support from Grant McGregor.
image: https://grantmcgregor.co.uk/hubfs/Teams-Phone-System-Grant-McGregor.jpg
---
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[Home](https://grantmcgregor.co.uk/) / [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services) / Microsoft Teams Phone System
Professional business calling built into Microsoft Teams
# **Microsoft Teams Phone System**
Bring voice, video, chat and meetings together in one secure platform.
Microsoft Teams Phone turns Teams into a complete cloud-based business phone system, supporting hybrid and remote work across desktop, mobile and browser.
## What is Microsoft Teams Phone
## **Microsoft Teams Phone is a secure, cloud-hosted calling solution that adds enterprise-grade telephony to Microsoft Teams.**
## **It allows your people to make and receive calls on any device while keeping your business connected and compliant.**
## **Key features:**
- Direct dial numbers and audio conferencing
- Call routing, auto attendants and call queues
- AI-powered voicemail transcription
- Seamless integration with Outlook and Teams calendars
- Bundled UK calling plans with pooled minutes
- One platform for calling, messaging and meetings
## Why add voice calling to Microsoft Teams
Integrating Teams Phone gives your organisation one familiar platform for collaboration and communication.
### Work Anywhere
Make and receive calls on desktop, mobile or browser with a headset or handset.
### Keep Your Numbers
Port existing numbers or add new direct dial lines easily.
### Simplify Management
Centrally manage users, devices and numbers as you grow.
### Stay Secure
Enterprise-grade security and compliance with UK and international standards.
### Smarter Features
Auto attendants, call queues, transcription and one-click meetings improve customer and team experiences.
###  Work Anywhere
Make and receive calls on desktop, mobile or browser with a headset or handset.
###  Keep Your Numbers
Port existing numbers or add new direct dial lines easily.
###  Simplify Management
Centrally manage users, devices and numbers as you grow.
###  Stay Secure
Enterprise-grade security and compliance with UK and international standards.
###  Smarter Features
Auto attendants, call queues, transcription and one-click meetings improve customer and team experiences.
[Start a Conversation](https://grantmcgregor.co.uk/contact-us)
## Why choose Grant McGregor
We make it simple to add reliable, secure calling to Microsoft Teams.
**Our UK-based experts provide:**
- Custom setup aligned with your workflows and goals
- Smooth migration and number porting for minimal disruption
- User training and support before, during and after launch
- Named contacts and Microsoft-certified engineers for personal service
## Why included with Microsoft Teams Phone
## **Smarter, simpler business calling, all in one package.**
## **With Teams Phone, you get everything from calling plans and direct numbers to advanced call management and UK-based support, including:**
- Bundled UK calling plan with generous pooled minutes
- One direct dial number per user
- Call management features including auto attendants, call queues, forwarding and voicemail
- Number migration and setup to keep or add numbers as needed
- Usage reporting and monitoring
- UK-based support during business hours
## Optional add-ons to expand your phone system
- 24/7/365 support
- International calling (pay-as-you-go)
- Service numbers for auto attendants and call queues
- Premium rate calling (charged separately)
## FAQs
Answers to the most frequently asked questions about Microsoft Teams Phone.
What is Microsoft Teams Phone used for?
Teams Phone turns Microsoft Teams into a complete cloud-based phone system. It supports direct dial numbers, call routing, conferencing and voicemail within the Teams app.
Do I need a separate phone system if I use Teams?
No. Teams Phone replaces or integrates with traditional PBX systems, providing a single platform for calls, meetings and collaboration.
Can I keep my existing phone numbers?
Yes. We can port your numbers to Teams Phone and add new ones as your business grows.
Is Teams Phone secure?
Yes. It uses Microsoft’s enterprise-grade security, including encryption and compliance with UK and international standards.
Does Teams Phone work for small businesses?
Absolutely. Teams Phone scales from a few users to hundreds and suits SMEs and larger enterprises.
What does the UK calling plan include?
Each user gets a direct dial number and pooled minutes for UK calls. International calling is available as an add-on.
## Bring all your communication into one place with Microsoft Teams Phone.
Grant McGregor can help you plan, migrate and support your phone system with expert setup, training and UK-based support.
[Get Expert Support](https://grantmcgregor.co.uk/contact-us)
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