Fast and Responsive IT Support Services
To keep your technology running smoothly around the clock, we offer comprehensive IT support services designed for maximum efficiency.
Our systems provide continuous monitoring 24 hours a day, enabling us to identify and resolve issues proactively—often before you even notice them.
When unexpected problems arise, our 24/7 IT support team is always on hand, ensuring quick and effective assistance whenever your team needs it.
Do you need a more responsive IT support arrangement for your team and business?
To ensure your technology is working efficiently, we'll aim to keep it running smoothly 100% of the time.
Our systems allow us to monitor yours 24 hours a day - and when we find a problem, we fix it - often without you even noticing.
On those occasions when things do go unexpectedly wrong, we'll be there to help with quick access to the IT support your team requires.
Do you need a more responsive IT support arrangement for your people and your business?
Book a 15-minute, no-nonsense discovery
call with one of our expert IT support team.
See the difference that proactive, responsive IT support can have on your people and your business.
Your team works hard to keep your business moving forward. When IT devices break down or don’t work as expected, you need to be confident that the IT support for businesses you’re paying for will deliver quick resolutions.
If they don’t, it can negatively impact your return on investment—every minute your technology is not supporting your team effectively is a minute lost. Worse yet, it leads to unproductive and frustrated employees.
When things go wrong, you need someone you can count on
to pull out all the stops to get you and your team back on track
There’s nothing more detrimental than a lack of trust in their IT tools - resulting in irritation, stress, and diminished potential.
We understand the importance of having reliable
IT support for businesses.
Our team listens, understands, and supports your team, getting them back to what they do best -quickly and without hassle.
What our customers say
Once we made the decision to switch IT Provider, our fears disappeared. We're now totally confident that Grant McGregor can handle any of our IT issues... if only we'd addressed this sooner!
Emily Alston
Director
Director
Mike Stoane Lighting Ltd
Essential Resources
If you’re thinking of switching IT support companies, read this guide first
One of the most important relationships your business can make is with its IT partner.
The pandemic has taught that lesson the hard way to many businesses. So much so, we’ve been inundated with new enquiries this last year.
So we wrote this guide to discuss the most common themes. It’s not about us - it’s about all IT companies and the things you should be looking for to ensure a healthy and supportive relationship.
You’ll discover:
- Why you want an IT partner that thinks strategically for you and in your best interests
- The reasons business owners and managers like you switch IT support providers
- How to protect the most important asset your business owns
- And why you should be highly sceptical of all IT support businesses (yes, including us)
Our Expert Knowledge
Published Weekly
Change the Way We See IT Support: from Tactical to Strategic Activity
IT can no longer simply be seen as just a support service for the different business units. It must be understood in the context of the value and transformation it can deliver for the business. And that has implications for how you deal with your IT service provider.
Organisations everywhere are thinking about digitalisation – and what it can deliver for their business.
As a result, the way we think about IT is changing; IT can no longer be thought of a support service to other business units.
IT must lead on business transformation programmes.
26th August 2021
Why IT Cannot Be a Reactive Activity
So much of the IT activity we all undertake is reactive – often it takes a malware attack to prompt us to upgrade our security software or a broken hard drive to make us think seriously about backups. Which is exactly why your IT approach shouldn’t be reactive.
We’ve all witnessed with horror the lack of preparedness of some organisations, including the NHS, to malware and computer virus attacks. Perhaps we’ve even fallen victim to such an attack ourselves.
Most of us probably understand the problems that failing to appropriately back up our data can create – whether it’s as a result of a lost phone or laptop, an ageing hard drive that fails taking everything stored on it with it, or even the accidental deletion of key files or applications.
26th August 2021
How Long Does It Take to Switch IT Support Companies?
Switching IT support companies needn’t be a headache – provided your new IT support partner takes a programmatic and practical approach to making the switch. We explain why.
Here at Grant McGregor, we understand that the thought of switching IT support partners fills most people with dread.
How will everything transition over successfully? Will everything continue to work? What if there’s a problem? What if the new support company are no better – so we go through all that pain for nothing?
Unsurprisingly, we hear these fears a lot. However, in our experience, it is possible to transition swiftly and smoothly. In fact, our answer to the question in the title of our blog post might surprise you!
Book a 15-minute, no-nonsense discovery
call with one of our expert IT support team.
See the difference that proactive, responsive IT support can have on your people and your business.
Have you found what you're looking for?
