CASE STUDY / Ardenglen Housing Association

Ardenglen Housing Association’s Journey to Modern, Secure IT

CLIENT Ardenglen Housing Association

SERVICE USED Managed IT Support, Microsoft Azure Migration

LOCATION Glasgow, Scotland

About Ardenglen

Ardenglen Housing Association approached Grant McGregor following a formal procurement process to modernise its IT systems.

After working with the same provider for over 15 years, Ardenglen wanted to enhance security, enable flexible working and reduce reliance on external support. They were looking for a long-term partner to deliver technical improvements and drive cultural change.

The Challenge

Technical:

An outdated setup that made file access slow and collaboration difficult
Infrastructure with limited cloud capability, creating barriers to flexible working

Organisational:

Limited in-house digital expertise to manage and lead the project
Budget constraints requiring a cost-effective, value-led solution

Cultural:

Staff required support and training to adopt new tools and ways of working
A need to build confidence across the team in a new digital environment

Our Solution

Grant McGregor partnered closely with Ardenglen Housing Association to deliver a structured, people-focused digital transformation, which included:

Migrating systems to Microsoft Azure for secure, flexible remote access
Implementing SharePoint to improve document management and collaboration
Supporting the rollout of new laptops to enhance staff productivity and user experience
Delivering cyber security training
Running engaging, hands‑on training sessions to build digital confidence
Providing ongoing support to reduce pressure on internal teams
Migrating telephony to Microsoft Teams Phones

Our Approach and Results

Here’s what changed and how it made a difference for Ardenglen’s team:

Cyber resilience

A secure, cloud-based setup with stronger cyber protection

Safe and flexible working

Reliable remote access that supports hybrid and flexible working.

Modern file management

Organised files and smoother collaboration through structured SharePoint deployment.

User awareness and confidence

Tailored training helped staff feel more comfortable and capable with the new systems.

Operational efficiency

Reduced pressure on internal teams through more efficient IT support.

Long‑term growth

A strong digital foundation for future growth and transformation.

In Their Words

Moving to Azure has given us a new level of security and flexibility. Our team had limited technical understanding, but the support we received — especially the training from Luke — helped us overcome that. We've improved security, restructured how we work and our staff are now much more confident with the systems. Working with Grant McGregor has been a hugely positive experience. It’s opened the door to future digital improvements."

Karen Fee

Administrator, Carnegie Dunfermline Trust